Signing in to an Axis Powered by Genetec device

2024-02-23Last updated

To configure an Axis Powered by Genetec door controller, you need to sign in to the AXIS device interface with a web browser.

What you should know

  • The AXIS device interface is the administrative web portal for the Axis Powered by Genetec device. For more information, see The device interface in the Axis Powered by Genetec Help.
  • The Axis device is factory configured for DHCP. The default device hostname consists of AXIS-, followed by the device's MAC address. For example, AXIS-B8A44F6554C4. The MAC address is also the serial number, and can be found on a label at the bottom of the device.
Best Practice: For security reasons, we recommend using a Chromium-based browser, such as Microsoft Edge or Google Chrome.

Procedure

  1. Open a web browser, and enter https:// followed by the controller hostname or IP address.
    Example: https://AXIS-B8A44F6554C4
  2. (First sign-in only) Create the first user account for your device.
    If it is your first sign-in, or if you performed a factory reset, you must create a first user account to sign in to your device. The first account that you create is an administrator account. Use this account to enroll your device in Security Center.
    Dialog box for creating the first user account when you connect to your device for the first time.
    1. Select an account name other than "root", and create a secure password.
    2. Accept the end user license agreement and click Add account.
    3. Memorize the account name and password or write them down in a safe place.
    Important: After creating the account, wait 5 minutes for the Synergis™ Softwire app to initialize.
  3. In the Sign in dialog box, enter the administrator account name and password, and then click Sign in.
    The last page that you visited is displayed.

After you finish

Be sure to sign out of your Axis Powered by Genetec device before closing your browser window.