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Release notes
What's new with A1210 (11.4.1504.0 & 11.8.0.2)
Axis Powered by Genetec A1210 contains Synergis™ Softwire app 11.4.1504.0 and AXIS OS 11.8.0.2.
Resolved issues in A1210 (11.4.1504.0 & 11.8.0.2)
The following issue is resolved for Axis Powered by Genetec A1210 (11.4.1504.0 & 11.8.0.2).

Preface
User guide
Release notes
- What's new with A1210 (11.5.1610.0 & 11.11.116.3)
  Axis Powered by Genetec A1210 now works with the Synergis™ Softwire app version 11.5.1610.0 on the AXIS OS platform version 11.11.116.3.
- What's new with A1210 (11.5.1539.0 & 11.9.71.15)
  Axis Powered by Genetec A1210 now works with the Synergis™ Softwire app version 11.5.1539.0 on the AXIS OS platform version 11.9.71.15.
- What's new with A1210 (11.4.1723.0 & 11.8.75.6)
  Axis Powered by Genetec A1210 contains Synergis™ Softwire app 11.4.1723.0 and AXIS OS 11.8.75.6.
- What's new with A1210 (11.4.1504.0 & 11.8.0.2)
  Axis Powered by Genetec A1210 contains Synergis™ Softwire app 11.4.1504.0 and AXIS OS 11.8.0.2.
  - Resolved issues in A1210 (11.4.1504.0 & 11.8.0.2)
    The following issue is resolved for Axis Powered by Genetec A1210 (11.4.1504.0 & 11.8.0.2).
- Documentation enhancements for Axis Powered by Genetec A1210 (11.5.1610.0 & 11.11.116.3)
  Axis Powered by Genetec A1210 (11.5.1610.0 & 11.11.116.3) includes the following documentation enhancements.
- Known issues in Axis Powered by Genetec A1210 (11.5.1610.0 & 11.11.116.3)
  Axis Powered by Genetec A1210 (11.5.1610.0 & 11.11.116.3) has the following known issues.
- Limitations with Axis Powered by Genetec A1210 (11.5.1610.0 & 11.11.116.3)
  Axis Powered by Genetec A1210 (11.5.1610.0 & 11.11.116.3) has the following limitations.
- Product compatibility for Axis Powered by Genetec A1210
  Synergis™ Softwire app is the firmware for Axis Powered by Genetec devices. Synergis Softwire app must be installed with AXIS OS, called the platform, on every Axis Powered by Genetec device.
- Supported upgrades from earlier versions of Axis Powered by Genetec firmware
  You can upgrade Axis Powered by Genetec units to the latest versions of the Synergis™ Softwire app and Axis firmware using the Config Tool or the unit's web portal.
A1210 user manual
A1210-B user manual
Glossary
Where to find product information
You can find our product documentation in the following locations:
Technical support
Genetec™ Technical Assistance Center (GTAC) is committed to providing its worldwide clientele with the best technical support services available. As a customer of Genetec Inc., you have access to TechDoc Hub, where you can find information and search for answers to your product questions.

Resolved issues in A1210 (11.4.1504.0 & 11.8.0.2)

2024-06-21

The following issue is resolved for Axis Powered by Genetec A1210 (11.4.1504.0 & 11.8.0.2).


Issue	Description
3516214	Axis Powered by Genetec A1210 does not deliver 12V on output relay or auxiliary output when connected to certain PoE switches.